I spent an hour and a half on an online chat module last night with a Verizon guy named Sandeep, desperately trying to restore some suspiciously evaporated TV channels to my service. We did the typical dance around the issue for some time before actually starting in on solving it, and the overly-formal customer service lingo that obviously came off of a laminated index card really only extended the process. Our conversation ended as follows:
Sandeep: You are a valued customer.
Me: Thank you.
Sandeep: I sincerely hope your sirvice [sic] is now satisfactory.
Me: Thank you.
Sandeep: Do you have any further questions?
Me: Have you seen the new Star Wars trailer?
The other reason this took so long was that most of my attention was on Skokie: Invaded But Not Conquered, the documentary airing on one of the channels that didn’t decide to spontaneously vanish. I’m ashamed to say I really had never heard of the fanatic Frank Collin or the “Skokie Affair”, despite any knowledge of American neo-Nazi groups and other various followers of the American Nazi Party’s George Lincoln Rockwell. Collin was partly that — a follower of Rockwell’s — and partly an attention-seeking egomaniac with a knack for societal parasitism. In Skokie, Illinois, he found what he perceived to be the ideal host.